ServiceNow Japan 合同会社のCustomer Success Executive求人
ServiceNow Japan 合同会社
- 職種
- ―
- 年収
- ―
- エリア
- ―
※「正式に応募する」と「外資IT特化の転職エージェントに相談」は、職務経歴書 、履歴書 が必要です。個人設定よりご登録をお願いします。
仕事内容
As part of the Customer Outcomes team, our primary goal is to accelerate the adoption of our platform and enhance customer outcomes. In the role of Customer Success Executive, we focus on developing strategic relationships with C-level executives such as CIOs, CFOs, and CHROs across 1-3 large enterprise customers. Our mission is to facilitate product adoption, secure renewals, and expand the ServiceNow offerings within these accounts.
Our responsibilities include developing a deep understanding of each customer's goals and crafting comprehensive roadmaps to achieve these objectives. We are tasked with establishing robust co-delivery models, fostering relationships with ecosystem partners, and creating implementation strategies to expedite the realization of value from our services. Moreover, we ensure effective governance of delivery models and maintain strong account-level relationships to clearly communicate our value proposition.
In this role, we advocate for ServiceNow's best practices and contribute our expertise to optimize advisory and expert services, as well as co-delivery approaches. Maintaining high customer satisfaction metrics for assigned accounts is a crucial part of our work.
Success in this role requires substantial experience within professional services organizations, particularly in leading technology-enabled transformations. We draw on experience from F100-1000 accounts and leverage our deep knowledge in fields such as digital transformation, IT, HR, and GBS transformation. Building executive relationships and expanding service offerings are key abilities.
A strong background in working with large program experiences and integrating account strategies is essential. Experience with ServiceNow products, particularly across multiple suites, is vital. Proficiency in Japanese, authorization to work in Japan, and co-delivery experience with large consultancies are also required for this role.
募集要項
| 勤務地 | - Must be authorized to work in Japan |
|---|---|
| 給与 | - |
| 勤務時間 | - |
| 休暇制度 | - |
| 待遇・福利厚生 | - Work Personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. - Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. - Accommodations: ServiceNow provides reasonable accommodations to complete the application process and strives to create an accessible and inclusive experience for all candidates. - Export Control Regulations: Employment is contingent upon ServiceNow obtaining any necessary export control approvals from government authorities. |
| リモートワーク | - |
| その他 | - |
他社の類似する求人一覧
-
- 総合評価
- 3.74
- クチコミ件数
- 49 件
-
Delivery Practice Manager, APJ-SDT-JPN-I&D
At AWS, we are looking for a Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, large-scale cloud migrations and cloud operation.P...
-
- 総合評価
- 3.11
- クチコミ件数
- 30 件
-
☆Mainframe Admin *Insurance industry
【About Project】 Large-scale project for Global Insurance company. 【Role and responsibilities】 1. Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer,...
-
- 総合評価
- 3.64
- クチコミ件数
- 39 件
-
銀行・証券業界コンサルタント【FS-BCM】
職務内容 Roles and Responsibilities ◆担当業界・サービス ・銀行、証券、資産運用、リース、クレジットカード、信販、消費者金融、その他ペイメント関連事業者 ・異業種（非金融）業者による金融事業（流通業、通信業、航空業、小売業、メーカーなど） ・FinTe...
-
- 総合評価
- 3.11
- クチコミ件数
- 30 件
-
Server/Linux Technical Lead (Finance)【Job No.MK-835】
【部門紹介】 顧客銀行の重要システムの技術支援・保守・運用・障害対応をメインに行っています。また更改時には開発も担当します。 【プロジェクト紹介】 営業店システムや国内および海外送金関連システムなど重要システムのインフラ領域を長年担当しており、お...
-
- 総合評価
- 3.27
- クチコミ件数
- 82 件
-
△[TT]業種知見に特化したITコンサルタント（TT-S/I/E/P）（東京/大阪/福岡New）
職務内容 《チーム紹介》 TT業種チームは、各業種・マーケット固有の課題に焦点を当て、デジタル技術の最適活用を図ることをミッションとしたチームです。 以下にあげる4つのチームに編成された業界知見に特化したITコンサルタントを募集しています。 ■TT-Services...
-
- 総合評価
- 3.11
- クチコミ件数
- 30 件
-
Mainframe Admin *Insurance industry
【About Project】 Large-scale project for Global Insurance company. 【Role and responsibilities】 1. Fluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer,...
クチコミ評価ランキング
-
- 総合評価
- 4.06
- クチコミ件数
- 16 件
-
.svg.png)
- 総合評価
- 3.88
- クチコミ件数
- 5 件
-
- 総合評価
- 3.79
- クチコミ件数
- 16 件
-
- 総合評価
- 3.75
- クチコミ件数
- 19 件
-
- 総合評価
- 3.75
- クチコミ件数
- 25 件
-
- 総合評価
- 3.74
- クチコミ件数
- 49 件
-
- 総合評価
- 3.71
- クチコミ件数
- 11 件
-
- 総合評価
- 3.67
- クチコミ件数
- 12 件
-
- 総合評価
- 3.64
- クチコミ件数
- 39 件
-
- 総合評価
- 3.63
- クチコミ件数
- 5 件