ServiceNow Japan 合同会社のManager, Deal Operations求人

Job Description
What you get to do in this role:

The Sales Operations Manager is a strategic business partner to Sales Area VP and Managers in Japan and managing support functions essential to sales force productivity in those Areas. These include planning, reporting, deal structure and quoting, quota setting and management, sales process optimization, sales on-boarding, and sales compensation design and administration. The Sales Operations Manager will lead a team of Sales Operations Specialists in support of explosive sales growth and a quickly expanding sales force. Responsibilities include but are not limited to the following:

Lead a team of Sales Operations Specialists supporting field sales professionals in Japan.
Understand sales go-to-market strategy and identify resourcing initiatives
Assist in deal structuring of customer contracts for new business, upsell/cross-sell, and renewal transactions
Provide weekly, monthly, and quarterly reporting and metrics in support of meeting key sales initiatives and targets
Work cross-functionally to develop campaigns, training programs, and processes that accelerate the sales cycle and arm the sales force to win in the market

Qualifications
To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5+ Years proven experience of Sales Operations in a software sales organization
Proficient in the use of sales methodologies and sales force automation tools
Provided direct sales rep support on deal structuring and understanding of customer contracts guiding upsell and cross-sell opportunities
Organized, with excellent attention to detail and the ability to work in a fast-paced environment
Proficient in PPT, Word and Excel

Additional Information
Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.