マスワークス合同会社のTechnical Account Manager - Heavy Industry求人

マスワークス合同会社

職種
―
年収
―
エリア
東京

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仕事内容

As Technical Account Managers, we are tasked with ensuring technical success and driving long-term value for our strategic Heavy Industries clients in Japan. Collaborating closely with Account Managers, we establish and implement customer-specific technical strategies, spearheading impactful technical engagements across various engineering fields. Our role as trusted advisors requires us to leverage our in-depth technical knowledge and understanding of customer challenges in sectors such as industrial automation, energy systems, and aerospace & defense. We interact with diverse customer stakeholders, including engineering managers and executive leaders, to influence technical directions and support informed decision-making.

We manage strategic technical engagements, including consulting projects, setting up governance structures for technical and engineering initiatives, and facilitating growth across different divisions and departments. By working collaboratively with internal technical, services, and product development teams, we develop shared goals, enhance customer workflows, and support sustainable user communities. Travel within Japan, approximately 25-50% of the time, is a key aspect of our role as we engage with customers both onsite and remotely.

To excel in this position, candidates need a bachelor's degree and a decade of professional experience, preferably within control systems or embedded software development, or as a Project Manager or Business Development professional in industries like industrial equipment, energy systems, automotive, or aerospace. We value a profound understanding of control systems, physical simulation, and engineering workflows, alongside the ability to engage with and maintain strong relationships with customer stakeholders, including executive sponsors. Fluency in business-level Japanese and English is essential, with a preference for knowledge in Model-Based Design or Model-Based Systems Engineering, and experience with MATLAB and Simulink.

募集要項

勤務地The position is based in Japan.
給与-
勤務時間-
休暇制度-
待遇・福利厚生-
リモートワーク-
その他- **応募要件**: A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required. Candidates must be willing to travel 25% to 50% of the time. Candidates for this position must be authorized to work in Japan.

- **望ましい経験**: Experience in control systems or embedded software development, or experience as a Project Manager or Business Development professional working closely with engineering organizations, in industries such as industrial equipment, energy systems, automotive, or aerospace. Strong understanding of control systems, physical simulation, and engineering workflows. Experience working directly with customers in a technical or customer-facing role, with strong motivation for customer engagement and sound business acumen. Ability to identify technical challenges and assess their business impact, translating them into mid- to long-term initiatives. Experience leading or shaping mid- to long-term customer projects, including alignment across customer organizations and internal teams, and defining a clear path to successful outcomes. Proven ability to build and maintain relationships with customer stakeholders, including executive sponsors. Ability to adapt communication style effectively for executive leadership, engineering management, and end users. Business-level Japanese and English communication skills. Knowledge of Model-Based Design (MBD) and/or Model-Based Systems Engineering (MBSE) is a plus. Experience using MATLAB and Simulink is a plus. Interest or experience in data science, AI/ML, or advanced analytics applied to engineering systems. Awareness of, or interest in, modern development practices such as CI/CD, cloud computing, container technologies (e.g., Docker), and DevOps workflows.

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