サイネオス・ヘルス・コマーシャル株式会社のPrincipal HR Business Delivery求人

サイネオス・ヘルス・コマーシャル株式会社

職種
年収
エリア
東京

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仕事内容

Description Principal HR Business DeliverySyneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.Discover what your 25,000 future colleagues already know: Why Syneos Health• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job ResponsibilitiesCore Responsibilities• Lead resolution of complex Tier 3 HR cases, including escalations, investigations, and sensitive employee relations matters.• Serve as a subject matter expert and escalation point for HR Business Delivery Specialists, providing coaching and guidance on case handling and policy interpretation.• Ensure consistent application of global HR policies and local labor law requirements across supported geographies.• Partner with Regional Governance and PSN teams to align delivery practices with enterprise standards.• Support large-scale organizational changes (e.g., restructures, divestitures, integrations) with in-market delivery expertise.• Drive continuous improvement in HR service delivery through process optimization, automation, and knowledge sharing.• Contribute to the development and maintenance of HR knowledge base content and self-service tools.• Analyze case trends and metrics to identify risks, inform strategy, and improve employee experience.• Collaborate with HRBPs, CoEs, and Legal to ensure compliant and effective resolution of employee relations issues.• Deliver comprehensive employee relations services, including handling performance management processes, creating and monitoring performance improvement plans (PIPs), and conducting thorough workplace investigations.• Provide performance guidance and engagement counseling to managers and employees to support a positive, productive, and inclusive work environment.• Support talent initiatives and performance management processes, including PIPs and coaching plans.• Represent HR Business Delivery in cross-functional projects and working groups.Education Requirements 4 Year / Bachelors Degree in human resources, Business Administration, or related field.Preferred: Advanced HR certificationAdditional Qualifications • Strong expertise in employee relations, case management, and HR operations.• Experience supporting HR delivery in a global or multi-country environment.• Excellent communication, coaching, and stakeholder management skills.• Ability to interpret and apply employment law and policy consistently.• Skilled in data analysis and using insights to drive decisions.• Strategic thinking and problem-solving abilities.• Experience mentoring or guiding junior HR professionals.Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.comAdditional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.Summary Serves as a subject matter expert in HR case management and delivery, supporting complex, high-volume Tier 3 HR inquiries across multiple geographies. Provides guidance to HR Business Delivery Specialists to ensure consistent and compliant ways of working. Leads initiatives to improve service delivery, resolve escalated cases, and support strategic HR programs in partnership with global and regional teams. Operates as a senior individual contributor with deep expertise in HR operations and employee relations. Influences cross-functional teams and drives consistency in HR delivery. May lead projects and/or mentor HR Business Delivery Specialists. Supports the development of scalable, compliant, and employee-centric HR practices across the enterprise.

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