株式会社セールスフォース・ジャパンのDeal Desk Analyst求人

株式会社セールスフォース・ジャパン

職種
―
年収
―
エリア
東京

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仕事内容

As an Analyst in the Deal Desk team at Salesforce, we are crucial in driving healthy and successful revenue growth for the JKT commercial business segments. Our primary responsibilities include evaluating, structuring, and approving commercial quotes, ensuring these align with corporate pricing policies, legal terms, and margin guidelines. We serve as strategic advisors to commercial sales account managers and other internal stakeholders, facilitating the efficient generation of high-velocity quotes. Our role involves working closely with commercial account teams to structure quotes independently, while exercising strong judgment to seek higher-level assistance or escalate issues as needed.

We are tasked with consistently and accurately applying standard pricing tools, discount matrices, and commercial playbooks to drive deals forward swiftly. This includes proactive engagement with Commercial Sales on complex or non-standard quotes to ensure they receive adequate commercial support and recommending viable alternative structures. When addressing objections from sales teams or stakeholders, we effectively communicate the Deal Desk's perspectives, policy constraints, and the rationale for quote parameters.

Our duties also encompass managing escalations, ensuring 100% accuracy in numbers, and reviewing quote terms to maintain compliance within standard contractual frameworks. Collaboration with Finance, Legal, and Revenue Operations is vital to streamline the quoting lifecycle and accelerate deal velocity.

To excel in this role, we need a strong analytical background with attention to detail, effective communication skills in both Japanese and business English, and proficiency in CRM and CPQ platforms. We also emphasize relationship-building skills and a collaborative work ethic to drive team results. Fluency in Korean or Mandarin and experience in the SaaS/Software industry are advantageous.

募集要項

勤務地Location information not provided.
給与Salary information: Not specified.
勤務時間-
休暇制度-
待遇・福利厚生-
リモートワーク-
その他- **応募要件**:
* 2+ years of demonstrated experience in quote-to-cash operations, commercial deal desk, sales operations, financial analysis, or a relevant commercial support function.
* Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
* Professional proficiency in Japanese and business English are required.
* Strong analytical background with high attention to detail, ensuring quote metrics, discounts, and numbers are always accurate.
* Ability to work in a fast-paced, high-volume environment, think on your feet amidst transactional ambiguity, and prioritize competing quote requests effectively.
* Highly effective written and verbal communication skills, with the ability to explain commercial policies and quote compliance parameters clearly to sales teams.
* Strong relationship-building skills and a commitment to working collaboratively to drive team results.
* Proficiency in using CRM and CPQ (Configure, Price, Quote) platforms, as well as AI-powered tools, to support quote analysis and workflow efficiency.

- **望ましい経験**:
* Experience supporting a high-velocity Commercial or SMB (Small and Medium Business) sales segment within the SaaS/Software industry is a plus.
* Prior experience utilizing Salesforce CPQ or similar enterprise quoting platforms.
* Fluency in Korean or Mandarin is a plus.

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