マニュライフ生命保険株式会社のDirector, AI Business Consulting求人

The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Director, AI Business Consulting with the resources to solve critical problems for the future of our business, which is why we need you.

Role Summary:
The AI Business Consulting (ABC) team's mission is to ensure that the AI & Data organization delivers not only AI products, but tangible and measurable business value. ABC sits at the intersection of AI & Data and the business, connecting AI capabilities with business needs and outcomes.

Our activities have two main dimensions. First, we work alongside business stakeholders and Data Scientists throughout AI projects, defining relevant KPIs, translating business requirements, and driving adoption and change management to maximize value after deployment. Second, we lead company-wide transformation initiatives to democratize AI, empowering business units to leverage AI and deliver business value more independently.

As a Director in the ABC team, your role will have two primary mandates:
1-Maximize business value from AI initiatives by connecting business problems, AI solutions, adoption and measurable outcomes.
2-Accelerate AI delivery and scale ABC's impact by designing and implementing improved operating models for how the business and AI organization identify, prioritize and execute AI opportunities.

Job Description:
Your key responsibilities will be to:
Shape and prioritize the AI portfolio to ensure resources and investment are directed toward the highest-value opportunities.
Translate business needs into clear requirements for AI engineering teams.
Analyze adoption, usage and business-impact data and identify opportunities to increase value realization.
Partner with business owners to drive adoption and embed AI solutions into business processes.
Accelerate AI project delivery and scale ABC team impact by establishing improved operating models, governance and ways of working.

Skills & Experience (Must Have):
Strong business consulting / product / transformation experience
Experience translating complex business problems into requirements for technical teams
Experience driving digital product adoption and business change
Strong analytical capability, including KPI definition and data-driven decision making
Track record of designing and implementing new operating models or ways of working at department/company scale
Strong structured problem-solving and stakeholder-management skills
Strong practical understanding of Generative AI and its business applications
Business proficiency in Japanese and English

Skills & Experience (Nice to Have):
Experience in AI / digital transformation
AI product management or product-owner experience
Technical understanding of GenAI, ML, APIs, data and AI architecture
Experience with Microsoft Copilot, Copilot Studio or enterprise AI agents
Power BI / SQL / advanced analytics experience
Management consulting background
Financial services / insurance experience

Internal Guidelines about Work from Home:
Hybrid Model, following Manulife’s Working Better guidelines.

Salary:
Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.
Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:
Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available)

Benefits:
Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:
Saturdays and Sundays
National Holidays
Year-end and new year holidays (December 30, December 31, January 2 and January 3)
Annual Paid Holiday
For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)