タイコ エレクトロニクス ジャパン合同会社のSR MGR SUPPLY CHAIN求人

Job OverviewScopeRegional responsibility covering end-to-end Supply Chain Management and Customer Service operations across Japan & ASEAN Key ObjectivesDeliver exceptional customer satisfaction through integrated SCM and Customer ServiceEnsure reliable delivery and proactive issue resolutionStrengthen cash flow discipline via AR managementBuild resilient supply chain capabilities to mitigate risksDrive cost control and operational efficiencyEnsure optimal inventory management balancing service, cost, and working capitalJob RequirementsCustomer Satisfaction & Service ExcellenceDrive customer satisfaction KPI improvement (NPS, service level)Ensure on-time delivery and commitment reliabilityOwn escalation and resolution of critical customer issuesAccounts Receivable (AR) & Cash FlowEnsure timely AR collection and overdue reductionMonitor risks and drive dispute resolutionAlign service execution with payment disciplineSupply Chain ResilienceIdentify supply risks across capacity, supplier, and logisticsDevelop mitigation strategies (dual sourcing, buffers)Enhance responsiveness to disruptions and ensure business continuityCost Control & EfficiencyDrive end-to-end cost optimization across supply chainImprove productivity and operational efficiencyLead logistics and process cost reduction initiativesInventory Management (Core Pillar)Manage optimal inventory levels balancing service, cost, and working capitalImprove inventory turns and reduce excess/obsolete inventoryEstablish inventory segmentation and safety stock policiesAlign inventory strategy with S&OP and demand variability Key Performance MetricsCustomer satisfaction (NPS / service level)On-time deliveryInventory turns / working capital efficiencyAR aging / DSO performanceSupply risk mitigation effectivenessCost savings / productivity improvementWhat your background should look likeDemonstrates leadership by driving change initiatives and influencing across functionsAbility to align team and departmental goals with overall business and supply chain strategyStrong conflict resolution capabilities, with ability to navigate complexity and align stakeholdersConsistently delivers commitments with a high level of discipline, accountability, and execution excellenceBuilds high-performing teams through coaching, engagement, and capability developmentBachelor’s degree required; 15+ years of experience in Supply Chain Management and Customer Service operationsExtensive functional expertise in end-to-end supply chain processes, including planning, forecasting, inventory management, and customer service integrationDemonstrated experience in leading cross-functional projects and regional teams, driving business outcomes and operational transformationProven track record in industrial or manufacturing environment; Automotive experience is a plusStrong understanding of customer-centric operations, cash flow (AR management), and inventory optimizationExperience in driving supply chain resilience and risk mitigation strategies, including scenario planning and supply continuityStrong capability in cost control and operational efficiency improvement, with a data-driven approachExcellent communication and presentation skills in English; Japanese is highly preferredCompetenciesSET : Strategy, Execution, Talent (for managers)

Travel Required: 
10% to 25%

Workplace Type: 
Onsite